What We Collect and Why We Hold It
When you open an account with us, we collect the information needed to verify your identity, process deposits through bKash, Nagad, or Rocket, and keep your wallet secure. That means your name, contact details, payment method identifiers, and transaction history. We do not sell this data
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or share it with third parties outside of the operational partners who help us run the platform — payment processors, fraud detection services, and where required by law, regulatory bodies. Your session activity helps us detect unusual login attempts and flag account irregularities before they affect
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your balance. Device data, such as the browser type and IP address, is logged for security purposes only. We retain your account data for as long as your account remains active and for a period after closure as required by applicable law in your region. You
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have the right to request a copy of your data, ask for corrections, or request deletion where permitted under local law. Availability of these rights depends on the laws governing your eligible region. To make any such request, reach our account support team directly through the
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contact paths below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.